Privacy & Cookies Policy

Last updated: 02.05.25

MINEROLUK LTD (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy & Cookies Policy explains how we collect, use, and protect your personal data when you visit our website or purchase from us.
By using our website, you agree to the terms of this policy.

1. What Information We Collect

We may collect and process the following types of information:

Identity data (e.g. name, email address, billing/shipping address)
Contact data (e.g. phone number)
Transaction data (e.g. order details, payment information – handled via secure third-party payment processors)
Technical data (e.g. IP address, browser type, time zone, device type)
Usage data (e.g. pages viewed, navigation patterns)
Marketing preferences (if you opt into emails or offers)

We do not knowingly collect data from anyone under the age of 18.

2. How We Use Your Data

We use your personal data to:

Fulfil and deliver your orders
Respond to enquiries
Provide customer support
Improve our website and user experience
Send occasional updates or promotions (if you’ve opted in)
Comply with legal or regulatory obligations

3. Sharing Your Data

We do not sell your personal data. We only share it with trusted third parties who help us operate our website and process orders (e.g. payment gateways, delivery services), under strict data protection agreements.

4. Your Rights

You have the right to:

Access your personal data
Correct or update inaccurate data
Request deletion of your data (where legally permissible)
Object to or restrict certain processing
Withdraw consent at any time for marketing emails

To exercise your rights, email us at info@minerol-health.com.

5. Cookies

This section outlines how and why we use cookies on our website.

Our website uses cookies to:

Ensure proper functionality of the site
Track site performance and usage statistics
Enable shopping cart and checkout functionality

Cookies do not store personal information unless you voluntarily provide it.

You can control or disable cookies through your browser settings, but some parts of our website may not function properly as a result.

6. Data Security

We take appropriate technical and organisational measures to protect your data. Transactions are processed via trusted third-party payment providers who apply their own encryption and security standards. While we strive to protect your personal information, we cannot guarantee absolute security over the internet.

7. How Long We Keep Your Data

We retain your data only as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting or reporting requirements.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

If you have any questions about this Privacy & Cookies Policy, please contact us at info@minerol-health.com.